Contact Us
We’re here to help you and your pets!
Have a question about an order, product, delivery or pet care advice?
Our friendly team is ready to help.
- Friendly SupportReal people, real help
- Fast ResponseWe aim to reply quickly
- Pet ExpertsKnowledgeable team
- Trusted ServiceYour satisfaction matters

- Order SupportTrack, modify or return orders
- Product AdviceFind the right food for your pet
- Veterinary DietsExpert guidance and information
- General EnquiriesWe’re always happy to help
Get in Touch
- Call Us0333 355 0555Mon - Fri 9am - 6pm
- Email Ussupport@thepetsfoods.co.ukWe aim to respond within 24 hours
- Live ChatChat with our teamAvailable during business hours
- Our LocationThe Pets Foods LtdLondon, United Kingdom
Send Us a Message
Fill in the form and our team will get back to you shortly.
Visit Our Store
We’re based in the UK and deliver nationwide.
Get Directions
Business Hours
| Monday - Friday | 9:00 AM - 6:00 PM |
|---|---|
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |
| Bank Holidays | Closed |
Need Help Quickly?
Find answers to common questions about orders, delivery, returns and products in our Help Centre.
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